Adding team members
Updated 25 Sep 2026
Invite staff to your venue and give each person the access their job needs — no more.
Roles
| Role | What they can do |
|---|---|
| Owner | Full access across every venue in the organisation, plus Billing and staff management. |
| Ops | Cross-venue access and Central, but never Billing. |
| Manager | Everything at this venue except Billing and managing other managers. |
| Door | Floor and bookings only — no refunds, catalogue, settings or credentials. |
Owner and Ops are organisation-wide roles. Manager and Door are set per venue.
Invite someone
- Go to Settings → Team.
- Under Invite someone, enter their email and pick a role, then choose Send invite.
- The invite appears under Pending invites. Copy its link and send it to them yourself.
Heads upInvite emails aren't sent automatically yet — copying the link from Pending invites is the way to deliver it for now.
The link works once and expires after 14 days. Your invitee signs in with the same email address the invite was sent to — a different address won't claim it.
Managers can invite Door staff; only an owner can add a manager.
Change someone's access
In the People list, use the dropdown beside a person to switch their venue access between Door and Manager. You can only change people whose role is below your own.
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